Agile culture transformation

SITUATION

Objective: Align company’s purpose and strategy; Become an agile organization

Situation:​

  • Lack of organizational alignment across 5,000+ employees around strategy
  • Low employee engagement survey scores
  • Development of organizational silos over time
  • Lack of fast adaptation to to market / competitor changes
  • Strong desire to become more agile to improve collaboration across business units, empower employees, and be accountable for results

 

APPROACH

  • Held executive workshops at a two-day strategic offsite to realign company’s purpose and strategic priorities, and identified ten improvement opportunities to build a better culture
  • Launched culture transformation initiatives using agile framework where I acted as Chief Scrum Master (and the company’s President as the Chief Product Owner) to oversee five cross-functional teams across Canada
  • Provided agile training to over 50 culture ambassadors across the company

 

DELIVERABLES

  • Strategic framework with the company’s purpose and story, along with culture transformation priorities
  • Developed communications strategy to expose all employees to culture transformation
  • Recommended change management plan to transform into agile culture
  • Tracked and reported results to executive team on the five agile team’s pilot projects and tests to improve culture
  • Proposed governance structure going forward so that culture transformation initiatives are continuous and ongoing