Consulting Services

My mission is to advise my clients to achieve their most ambitious goals. Most of my experience is in the retail and consumer products sectors, two industries that are undergoing major transformations to meet ever-changing consumer needs and to keep up with global competition. My services are divided into two main offerings: management consulting services and interim executive staffing.

Management Consulting

My management consulting services revolve around three key pillars: strategic planning, profit optimization, and project management.

Plan Strategy

I perform research around trends, innovation, market, consumers and competitors to set the context for your strategic plan. I hold executive workshops to identify your priorities and business objectives using innovative techniques such as design thinking to foster outside-the-box ideas. I create strategic plans and build supporting business cases to quantify the cost-benefit of the selected strategies. I draw upon agile principles to help you launch your top strategic priorities to enable your teams to be empowered and have the tools to accomplish your goals (see ‘manage projects’ section).

Optimize Profits

I perform exhaustive diagnostics including stakeholder interviews and various analyses in the areas of marketing, operations, finance, organizational design, innovation, etc. to identify business improvement opportunities. I quantify the business improvement opportunities to understand their impact on revenue growth, cost reduction, and ultimately bottom line improvement. I prioritize the improvement opportunities against your business objectives and profitability improvement goals. I can help you launch the selected improvement opportunities (see ‘manage projects’ section).

Manage Projects

I lead your most complex cross-functional projects using agile/Scrum methods to deliver tangible business results faster. I scope the work, segment it in small deliverables for two-week sprints, validate the output with key stakeholders every two weeks, and then re-prioritize and adapt the upcoming deliverables based on feedback. This agile method allows for faster project delivery by engaging cross-functional teams towards common goals, validating the output frequently, aligning stakeholders and providing transparency on the work conducted and re-prioritization. (I also know how to manage projects in traditional waterfall approaches, but most of my clients don’t want to go back to waterfall after they’ve experienced the agile way of working!)

Interim Executive

You need a proven heavyweight interim executive to manage a period of transition, a crisis or a major transformation? Or you have a short-term staffing need to fill a mat leave, a sick leave or a sudden departure and need top talent on short notice without adding a permanent headcount?

Over the last 15 years, I have held several positions as a corporate executive and as a consultant filling in interim executive positions:

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Chief of Staff

Biotech Company

For a biotech company, acted as Interim Chief of Staff to lead several corporate projects ranging from launching an eCommerce platform, setting up a new manufacturing facility, developing investor presentations to raise funds and bring the company public, to setting the marketing strategy for its domestic and international brands portfolio.

Head of Business Strategy

Entertainment Company

For an entertainment company, created the business strategy department to plan the company’s future on a 5-year horizon, established vision and strategic direction, and managed corporate priorities and strategic project pipeline across the organization.

VP Marketing

Consumer Products Company

For a consumer products company wanting to enter a new market with its portfolio of brands, acted as Interim VP Marketing and performed market analyses to establish business case, the value proposition for target customers, and go-to-market strategy for each brand.

Chief Scrum Master

Pharma Retail Chain

For a pharma retail chain, acted as the Interim Chief Scrum Master to lead an agile culture transformation across the organization. This newly created role entailed overseeing five cross-functional teams across Canada, providing agile training to over 50 culture transformation ambassadors, developing communications strategy to expose all 5000+ employees to the culture transformation, and propose change management plan to transform into agile culture.

GM of a Business Unit

Entertainment Company

For an entertainment company, led the retail division comprising of complex international operations of souvenirs shops and food & beverages concessions across four continents. Led a 400-person organization comprising of product development, procurement, distribution, logistics, customs, warehousing, staff hiring, sales management, merchandising, marketing, retail sales operations, etc.

VP Supply Chain

Global Fast Fashion Retailer

For a global fast fashion retailer, optimized its supply chain with data-driven demand forecasting, shorter product development cycles, lean inventory management and sensient distribution to improve profitability of retail stores and eCommerce operations.

Head of Business Value Optimization

Entertainment Company

For an entertainment company, created an internal consulting group to advise the executive team on revenue generating opportunities and cost optimization to maximize profitability.